User activity
Menu Administration > User activity (administrators) and Help > My activity (each user for themselves). The application records who uses it, when, from where and for what, to measure adoption, answer audit questions (“who looked at this deal?”) and spot abnormal access.
What is recorded
- Presence sessions: user, start, last presence, end and cause (logout, inactivity, new login), channel (local account or SOFTIC Intranet single sign-on), IP address, browser and system, number of tabs. Presence is measured on the open tab (a heartbeat every minute): a session ends after N minutes without presence (setting), not when the cookie expires.
- Actions: login, failed login, logout; page view (with time spent) and tender opened; tender created, updated, deleted; ownership taken, assignment, stage change, go / no-go decision, submission, outcome, contract, no further action, reopening, comment, internal deadline, archiving; document added or removed; Excel export, report sent; question to Softic IA, summary; collection run, setting changed, account changed, score override.
- Never: typed text, the content of comments, the questions asked to the assistant, passwords. Changed settings are recorded by name, not by value.
The administration screen
- Period, user and channel at the top; the tiles sum up the period: active users, online now, sessions, presence time, actions, page views, tenders touched, failed logins.
- Sessions and Actions: two full grids (sorting, filter row, search, grouping, Excel export). The Include page views box lightens the action list.
- Settings: record activity or not; record page views or not; idle minutes before a session ends; retention of actions and sessions (daily purge).
- Viewing this screen is itself recorded.
My activity
Every user finds their own sessions and actions over the period of their choice, with the same columns. It is the counterpart of the measurement: nothing is collected that the person concerned cannot see.
Framework
This is employees' personal data. The feature is limited to its purpose (adoption, security, audit), retention is bounded and configurable, access is restricted and recorded, and users are informed through this page and “My activity”. Its implementation is the employer's responsibility (staff information, HR / legal validation).